I have emailed twice and not even had the courtsey of a reply. In my case I didn't notice that THEY had already preselected an item for purchase that I didn't require, cost £100 ish, so I have paid for something I didn't require or choose. It all stems from the fact that NCH are so keen to take your money they provide no opportunity for you to review your purchase and personal details before they take you money. Wavepad is an excellent piece of software and I really would like to use it. I have now emailed support four times bringing this to their attention but so far without success. This means that I could not receive the registration key and therefore cannot use the software although NCH has deducted the fee (c. ![]() However, when filling in the form (on which I included by Master Card details) I inadvertently mispelled my email address - I think I accidentally added a z or x to the correct email. On Saturday 9th February I attempted to purchase WavePad which I had download on a trial basis.
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